Closed captioning inquiries should be directed to the following:
Phone: (757) 227-6583
Email: captioning.inquiry@portlandscw.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written closed captioning complaints should be directed to the following:
Callie Vega
Sales/Marketing Coordinator
KRCW-TV
10255 SW Arctic Drive
Beaverton, OR 97005
Phone: (503) 972-0721
Email: captioning.complaint@portlandscw.com
Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.